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This nonfiction book is written for those who want to improve their relationships in the workplace, community, and family. Many underestimate the value of listening and overestimate their skill as listeners. Effective listening is essential for personal and professional success of individuals and for the success of organizations. Author suggests conditions necessary for listening and provides an original scale and inventories to measure listening skill.
Buy Who's Listening Anyway?: A Guide to Effective Listening by John Lovitt from our Christian Books store - isbn: 9781880292303 & 1880292300
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