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Total Quality Ministry combines old fashioned common sense, a careful look at the needs of the "customer," and strategic planning to work toward continuous improvement in how churches do ministry. This book provides the foundation and beginning steps for Total Quality Ministry in your congregation. The purpose of this book is not to make a business process out of ministry, but to make the business of ministry a quality process.
Buy Total Quality Ministry by Walt Kallestad from our Christian Books store - isbn: 9780806627786 & 0806627786
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