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Real-life case studies and inspirational anecdotes highlight an informative study of the innovative management style of the world's most profitable airlines, discussing Southwest Airlines' emphasis on high-performance relationships and people-management practices. Book available.
Buy The Southwest Airlines Way: Using the Power of Relationships to Achieve High Performance by Jody Hoffer Gittell & Anna Fields from our Audio Book store - isbn: 9781932378191 & 1932378197
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