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The Protocol School of Washington Outclass the Competition: Business Etiquette for Today [Paperback]

By Dorothea Johnson (Author) & Robert Hickey (Author)
Our Price $ 15.26  
Retail Value $ 17.95  
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Item Number 103288  
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Item Specifications...

Pages   192
Weight:   1.11 lbs.
Binding  Softcover
Release Date   Apr 30, 2002
Publisher   Capital Books
ISBN  189212307X  
EAN  9781892123077  

Availability  0 units.

Item Description...
In today's fiercely competitive global business arenas, etiquette and protocol intelligence distinguish one business person from another. Good manners and awareness of others' cultural protocol give one an extra edge at home and in the international business world. This book, by one of America's leading protocol experts, shows business people how to project the courtesy, image and trust necessary for developing and maintaing business and building teamwork. From dining with aplomb to polished introductions, Outclass the Competition covers all the rules of protocol any business person needs to shine. Subjects include, but are not limited to, tableware savvy, styles of eating, dining do's and don'ts, handshaking, introductions, how to make an entrance and work the room, effective business meal tactics, and host/hostess and guest duties.

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More About Dorothea Johnson & Robert Hickey

Register your artisan biography and upload your photo! Dorothea Johnson is the Founder of The Protocol School of Washington(r), the nation s leading etiquette and protocol firm and the first and only nationally accredited school of its kind. Ms. Johnson has presented etiquette and protocol seminars and briefings to more than 50,000 individuals worldwide, and is the Resident Etiquette Expert for The Ellen DeGeneres Show. She has authored five books and is a frequent contributor to trade and business publications.


Dorothea Johnson currently resides in McLean, in the state of Virginia. Dorothea Johnson was born in 1929.

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