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The Passion Plan at Work: A Step-by-Step Guide to Building a Passion-Driven Organization [Hardcover]

By Richard Y. Chang (Author)
Our Price $ 29.71  
Retail Value $ 34.95  
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Item Number 147681  
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Item Specifications...

Pages   256
Est. Packaging Dimensions:   Length: 9.21" Width: 6.14" Height: 0.75"
Weight:   1.34 lbs.
Binding  Hardcover
Release Date   Jan 25, 2001
Publisher   Jossey-Bass
ISBN  0787952559  
EAN  9780787952556  

Availability  119 units.
Availability accurate as of Oct 21, 2016 07:31.
Usually ships within one to two business days from La Vergne, TN.
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Item Description...
In his best-selling book, The Passion Plan, Richard Chang showed individuals how to discover their passion and turn it into personal and professional fulfillment. Now, in The Passion Plan at Work he shows how to bring passion into the workplace--and turn good companies into great ones. Adapting his seven-step model for individuals to an organizational perspective, Chang explains how passion can provide direction and improve performance at all levels of a company. Carefully leading readers through his do-it-yourself process, Chang provides specific guidelines for creating an action plan that galvanizes an organization around passion. Along the way he provides practical tools--questionnaires, worksheets, and checklists--to help assess an organization's Passion Profile and make passion a big part of your company's ongoing success.

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More About Richard Y. Chang

Register your artisan biography and upload your photo! RICHARD CHANG is CEO of Richard Chang Associates, Inc., a performance-improvement consulting, training, and publishing firm headquartered in Irvine, California. He is internationally recognized for his strategic planning, performance measurement, quality improvement, organization development, change management, product realization, customer service, and human resource development expertise. Chang has consulted to a wide range of organizations--including Toshiba, Marriott, Nabisco, Universal Studios, Citibank, Nortel Networks, Fidelity Investments, and McDonalds. He has served as chair of the board for the American Society for Training and Development and as a judge for the prestigious Malcolm Baldrige National Quality Award in the U.S. Chang is the author or coauthor of more than twenty books on business and personal development, including The Passion Plan (Jossey-Bass, 1999) and Performance Scorecards (Jossey-Bass, 2000).

Richard Y. Chang currently resides in the state of California. Richard Y. Chang has an academic affiliation as follows - Richard Chang Associates, Inc., Irvine, California President and CEO R.

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Product Categories
1Books > Subjects > Business & Investing > Business Life > Organizational Behavior   [951  similar products]
2Books > Subjects > Business & Investing > General   [35532  similar products]
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6Books > Subjects > Professional & Technical > Business Management > Organizational Behavior   [683  similar products]

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Reviews - What do our customers think?
The Purpose of Passion  Nov 4, 2007
There are no companies; only people - people who run them and people who purchase their goods and services - and people need inspiration, a sense of purpose; they need passion. Among other things, passion creates energy, fosters creativity, inspires action and attracts customers - it provides critical edge (competitive advantage). And, in this follow-on book to his "The Passion Plan: A Step-by-Step Guide to Discovering, Developing, and Living Your Passion", Richard Chang presents his 7-step model for bringing that inspiration, that passion, to an organization.

You Start with the Heart, a `Feeling' exercise:
1. Step one looks for sources of passion and involves listing situations that thrilled or enthralled the top executives, and it asks for an assessment of why passion-deficit symptoms exist.
2. Step two develops a passion profile by looking at; leaders' personal passions, leaders' shared passions, associate and customer passions, historical passions, core competencies, and future opportunities. Integration of these reveals the organization's Core Passions.
Then you move to the Thinking phase:
3. Clarifying Purpose to channel the discovered core passions is step three. Why does the organization exist? How can the core passions help achieve this purpose? What are the profits of these passion pursuits? These are the questions to be answered in this step.
4. Step four creates an Action Plan; defining the scope, intensity and pace of change necessary to release the core passions.
Next comes the Acting part:
5. In this Perform with Passion step, leaders are urged to `investigate' ways the newly released passions have succeeded (and failed), `communicate' with stakeholders, and `assess' progress; recognize the need to create a passion-inspiring environment via passion-driven policies, practices, and possibly realign around the core passions.
6. Although passion by its nature will be contagious, step six is a Spread Excitement movement by nurturing peoples' passion, integrating passion into the reward structure and finding the passion gaps.
7. In the final step, Staying the Passion Course, an organization must fight complacency and fuel the fire. This will involve confronting challenges, recovering from mistakes, and seeking opportunities to expand passion.

There it is - the seven-step model, illustrated in the book through stories of twelve organizations that, according to Chang, have successfully captured the passion and realized the benefits. The book is well written and a very easy read; but beyond the model is the real work of moving passion from leadership workshops and plans into the living performance vision of the organization via a connection to the individuals (staff) who must make it their own to make it happen for the business. While I fully agree with Chang's assertions about the importance of passion (an important source of a person's internal energy), finding it individually and moving it into business processes goes beyond the depth of this book.
Dennis DeWilde, author of "The Performance Connection"
How "Passion-Driven" Is Your Organization?  Mar 17, 2001
In the Foreword, Frederick W. Smith (chairman and CEO of FedEx) suggests that "Successful leaders of the future will have to tap into the tremendous potential passion offers them. In fact, despite the advances in both physical networks and information networks, that drive the high-tech and high-speed New Economy, successful leaders must invest in a third and vital network -- a passionate people network that sparks the ideas and innovation for lasting success." In his previous work (The Passion Plan), Chang offers a step-by-step process by which an individual can discover, develop, and live the passion to which Smith refers. In this volume, Chang shifts his attention to what Smith characterizes as a "passionate people network", explaining how each and every person involved in an organization "has the potential to strengthen and improve performance. And when passion is involved the possibility that the changes will spread increases exponentially." Human history is filled with countless examples of passionate people who inspired others to join then in achieving seemingly impossible goals. In today's business world, according to Collins and Porras In Built to Last, they could be called Big Hairy Audacious Goals (BHAGs). Point is, without a passionate commitment by those involved, achieving lasting and significant change is highly unlikely.

Chang organizes his material within ten chapters whose titles correctly indicate the step-by-step process:

Why Passion Works in Organizations: A Timely Source for Timely Change

Putting the Passion Plan to Work: A Model for Organizational Success

Step One: Start from the Heart -- Passion as the Foundation of the Organization's Success

Step Two: Discover Core Passions -- Uncovering the Forces That Will Drive the Organization's Success

Step Three: Clarify Purpose -- Channeling the Organization's Passion Toward a Specific Goal

Step Four: Define Actions -- Planning for Passion-Inspired Change and Growth

Step Five: Perform with Passion -- Translating Passion into Performance in the Workplace and Marketplace

Step Six: Spread Excitement -- Sparking Commitment and Enthusiasm in Employees, Partners, and Customers

Step Seven: Stay the Course -- Keeping the Organization Centered on Passion

Realizing Profit: Moving on to Bigger and Better Things

Chang then includes an excellent resource, "Profiled Organizations", which consists of Web sites of various "superior organizations" which range from Ben & Jerry's to Wainwright Industries. I rate this book so highly because its coverage of material is eloquent, practical, comprehensive, and cohesive. It remains for each organization (regardless of its size or nature) to select, combine, modify, and then apply Chang's key ideas. Those who share my admiration of this book are urged to check out the aforementioned Built to Last as well as Real Change Leaders (Katzenbach and the RCL Team) and The Irresistible Growth Enterprise (Mitchell, Coles & Kahn). Chang invites feedback from his readers which can be directed to


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