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In this provocative new guide for managers, chairman Bill Pollard explains the reason behind the enormous growth and success of ServiceMaster: its commitment to the development of its people. This is no new management fad, no highly touted process improvement. The secret they have discovered is the "soul of the firm."
Buy Soul of the Firm by C. William Pollard from our Christian Books store - isbn: 9780310234876 & 0310234875 upc: 025986234874
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